Draft: some details are still to be filled in (contact email, backup retention in days).

Delete your account

You can delete your Lumocent account and its data at any time.

In the app (quickest)

Open the You tab, then Settings, and tap Delete account and data at the bottom (or Delete your data if you never signed in). It takes effect straight away.

Without the app

Email to be filled: contact email from the address you sign in with, with the subject “Delete my account”. If you sign in with Apple or Google, say which, and the email address on that account. We’ll check it’s you, delete the account within 30 days, and reply when it’s done.

What’s deleted, and what stays

Deleted: your sign-in account, your profile and photo, your own entries, goals, budgets and bills, your notification tokens, your subscription record, the invite links you created, and any waitlist entry.

Kept for others: shared expenses you took part in stay for the other people in that space, shown as “Former member” with your name and photo removed, so their balances stay correct. A shared space with no account holders left is deleted.

Deleted data may remain in encrypted backups for up to to be filled: backup retention in days days before the backups roll over.

Deleting your account doesn’t cancel a subscription bought through the App Store or Google Play. Cancel it in your app store account settings.